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When commenting it leaps to older post

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Plugin Update Issues

Last Post by Asti 6 years ago

20 Posts

2 Users

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shulamite

(@shulamite)

Posts: 10

Active Member

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[#173]

This is strange. A commenter on my site told me what was happening to them and I thought it was user error. Then I tried to comment myself and found it to be the truth. When you are commenting on my site after you type in a few words it leaps to another post leaving the one you were commenting on. All you have to do to do this is type in the comment field and it automatically leaps to another post on the site. I don't know what to do about this. I rolled back the plugin to the version prior to 7.0.0 and it suctions correctly now. Any suggestions? My site is GetAlongWithGod.com. If you need me to update the the latest version so you can test it, let me know and I will update. Otherwise I will wait so people can continue to comment.

Posted : 28/05/2020 2:35 am

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bug report commenting issue

shulamite

(@shulamite)

Posts: 10

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Could someone please help me with this issue. I figured I would just wait it out until the newest update but it is still happening in 7.0.3.

When you are commenting on my site typing in a few words it automatically leaps out of the commenting section and launches you to another post leaving the one you were commenting on. Can someone help me with this issue please? I have had to rollback to 5.3.6 to allow comments on my site again!

Posted : 18/06/2020 2:52 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

Could you please send us the admin login details to allow us to check the issue? There is not such an issue on our test websites. This is something specific on our website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/06/2020 3:57 pm

shulamite

(@shulamite)

Posts: 10

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@asti How can I do this securely? I am very willing.

John

Posted : 18/06/2020 10:25 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

Please send the login details to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 11:39 am

shulamite

(@shulamite)

Posts: 10

Active Member

Topic starter

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@asti I just emailed you the login info. Thank you.

Posted : 19/06/2020 2:15 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

Could you please leave the email subject here to allow us to easily find it?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 2:53 pm

shulamite

(@shulamite)

Posts: 10

Active Member

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@asti the subject is Login from john@shulamite.com

Let me know if I need to resend it with something more identifying.

Posted : 19/06/2020 3:01 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Thank you @shulamite.

Now I see it. We'll check and back to you asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 3:08 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

Please confirm us to update the wpDiscuz plugin and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 4:32 pm

shulamite

(@shulamite)

Posts: 10

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@asti It is still doing it, it leaps to another post after you type a few words. It is updated. What do I need to do now?

Posted : 19/06/2020 4:39 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

Please wait a bit. The developers will check it immediately.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 4:44 pm

shulamite

(@shulamite)

Posts: 10

Active Member

Topic starter

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@asti Great thank you, I am waiting.

Posted : 19/06/2020 4:45 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@shulamite,

One of the active plugins considers some words as spam words and thus the commenters are being redirected to other posts. Even if you try to press some keys somewhere else but in the comment box, you'll also be redirected to other pages.

We guess the Shield plugin causes the issue. At first, deactivate the Shield plugin, delete all caches, press CTRL+F5 (twice) on the frontend, and check again.

If the issue isn't caused by that plugin, please deactivate other plugins one by one and check after each deactivation to find a problem maker.

Don't forget to delete all caches and press Ctrl+F5 (twice) on the frontend before checking

Please keep the cache plugin deactivated during this testing process.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/06/2020 5:10 pm

shulamite

(@shulamite)

Posts: 10

Active Member

Topic starter

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@asti I had shield plugin disabled the whole time you have been working on it. So I don't think it can be that. But I will go in and try to test each plugin and see which is the culprit. I will let you know what I find.

Posted : 19/06/2020 5:13 pm

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