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When commenting it leaps to older post

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Plugin Update Issues

Last Post by Asti 6 years ago

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Posts: 10

shulamite

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May 28, 2020 2:35 am

(@shulamite)

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Joined: 6 years ago

[#173]

This is strange. A commenter on my site told me what was happening to them and I thought it was user error. Then I tried to comment myself and found it to be the truth. When you are commenting on my site after you type in a few words it leaps to another post leaving the one you were commenting on. All you have to do to do this is type in the comment field and it automatically leaps to another post on the site. I don't know what to do about this. I rolled back the plugin to the version prior to 7.0.0 and it suctions correctly now. Any suggestions? My site is GetAlongWithGod.com. If you need me to update the the latest version so you can test it, let me know and I will update. Otherwise I will wait so people can continue to comment.

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bug report commenting issue

19 Replies

Posts: 10

shulamite

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Jun 18, 2020 2:52 pm

(@shulamite)

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Joined: 6 years ago

Could someone please help me with this issue. I figured I would just wait it out until the newest update but it is still happening in 7.0.3.

When you are commenting on my site typing in a few words it automatically leaps out of the commenting section and launches you to another post leaving the one you were commenting on. Can someone help me with this issue please? I have had to rollback to 5.3.6 to allow comments on my site again!

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18 Replies

Asti

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(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 18, 2020 3:57 pm

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Could you please send us the admin login details to allow us to check the issue? There is not such an issue on our test websites. This is something specific on our website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 18, 2020 10:25 pm

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@asti How can I do this securely? I am very willing.

John

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Asti

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(@asti)

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Posts: 8208

Jun 19, 2020 11:39 am

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Please send the login details to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 19, 2020 2:15 pm

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@asti I just emailed you the login info. Thank you.

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Asti

Support

(@asti)

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Posts: 8208

Jun 19, 2020 2:53 pm

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Could you please leave the email subject here to allow us to easily find it?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 19, 2020 3:01 pm

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@asti the subject is Login from john@shulamite.com

Let me know if I need to resend it with something more identifying.

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Asti

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(@asti)

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Posts: 8208

Jun 19, 2020 3:08 pm

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Thank you @shulamite.

Now I see it. We'll check and back to you asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 19, 2020 4:32 pm

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Please confirm us to update the wpDiscuz plugin and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 19, 2020 4:39 pm

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@asti It is still doing it, it leaps to another post after you type a few words. It is updated. What do I need to do now?

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 19, 2020 4:44 pm

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Please wait a bit. The developers will check it immediately.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 19, 2020 4:45 pm

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@asti Great thank you, I am waiting.

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Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 19, 2020 5:10 pm

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One of the active plugins considers some words as spam words and thus the commenters are being redirected to other posts. Even if you try to press some keys somewhere else but in the comment box, you'll also be redirected to other pages.

We guess the Shield plugin causes the issue. At first, deactivate the Shield plugin, delete all caches, press CTRL+F5 (twice) on the frontend, and check again.

If the issue isn't caused by that plugin, please deactivate other plugins one by one and check after each deactivation to find a problem maker.

Don't forget to delete all caches and press Ctrl+F5 (twice) on the frontend before checking

Please keep the cache plugin deactivated during this testing process.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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shulamite

(@shulamite)

Joined: 6 years ago

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Posts: 10

Jun 19, 2020 5:13 pm

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@asti I had shield plugin disabled the whole time you have been working on it. So I don't think it can be that. But I will go in and try to test each plugin and see which is the culprit. I will let you know what I find.

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 19, 2020 5:17 pm

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I had shield plugin disabled the whole time you have been working on it. So I don't think it can be that

It should be warned that the plugin was activated when we tested it.

But I will go in and try to test each plugin and see which is the culprit. I will let you know what I find.

Sure please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply

shulamite

(@shulamite)

Joined: 6 years ago

Active Member

Posts: 10

Jun 19, 2020 5:39 pm

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@asti I have gone in and tested each and every plugin and it is still doing it. I had shield disabled not deactivated but during my whole test I had shield deactivated. Where do we go from here?

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8208

Jun 19, 2020 6:11 pm

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Please watch the video below:

https://www.screencast.com/t/DnDdfMUM

We just press some sequences of letters that are considered as uncensored words and the page is redirected to some other. We don't enter in the comment textarea.

. Even if you try to press some keys somewhere else but in the comment box, you'll also be redirected to other pages.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply

shulamite

(@shulamite)

Joined: 6 years ago

Active Member

Posts: 10

Jun 19, 2020 7:29 pm

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@asti That is so weird! I can't replicate that and I have everything rolledback on your plugin version, it shouldn't be happening anyway. I am at a loss... what do you suggest.

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Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jun 19, 2020 8:26 pm

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I may suggest you create a dev/staging copy of your website in some sub-domain. Make sure the problem exists and send admin details to us. You can use Duplicator to create that site. I'll ask the developers to debug and find the problem maker. As far as your website is life the developers cannot do any deeper debugging.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply

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