Hi there, my comment form is showing multiple error messages when posting specific comments and also not able to use the emoji add-ons. This issue has started since the most recent update and was completely fine before. Please can you try to resolve this as soon as possible. I have tried to diagnose this myself by deactivation all my other plugins as well as several other methods and not having much luck with it!!
Hmm it looks like you might have a mix of different character sets in your database tables. There are ways to fix that using MyPHPAdmin but you need to know what you are doing and I'm not the best to guide you on that. Have you attempted to repair your tables to see if it fixes it? Dashboard>>WPDiscuz>>Tools>>Database Operations>>Fix Tables.
If that doesn't fix it you will need to wait for support to help you.
Hi Eli, many thanks for your prompt reply. I tried the above methods and had no joy with it. Seems to be a deeper problem with the WPDisuz plugins. Also currently running phpMonitor and can see quite a few severe errors
Please navigate to Dashboard > wpDiscuz > Settings > General Settings tab and disable the Gravatar caching option. The issue should be solved.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti this has not worked. the issue seems to be deeper than expected. Please can you login to my site and resolve this. You guys already have login credentials you created for yourselves since last year.
@asti, i just tried your methods as well as several other diagnostics. There is something going wrong with the emojis. They also dont show and seem to be causing several other problems
Please can you login to my site and resolve this. You guys already have login credentials you created for yourselves since last year.
Please resend the details one more time. We'll login and check the issue for sure.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Also leave the email subject here to allow us to easily find it.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please leave the email subject here to allow us to easily find it.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
