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[Solved] Unable to post comments

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Inline Commenting

Last Post by stanley obi 5 years ago

7 Posts

2 Users

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Posts: 4

stanley obi

Topic starter

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Aug 29, 2020 3:29 am

(@stanley-obi)

Active Member

Joined: 5 years ago

[#750]

Hi teaam,

i just realized lately that Visitors to my websites are unable to post comments. after entering their name and email, and enterinig the google security and on clicking the post button, nothing happens.. and on checking the spam box in my back end interface i dont even see the spam notification.

please i need help on this

thanks

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6 Replies

Posts: 8208

Asti

Support

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Aug 29, 2020 11:51 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @stanley-obi,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 4

stanley obi

Topic starter

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Aug 29, 2020 1:38 pm

(@stanley-obi)

Active Member

Joined: 5 years ago

Good morning Support,

thanks for the quick response.

this is a sample link

https://www.crirs.ng/2019/07/03/citizens-budget-feedback-review-2-2-2-3/

thanks

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Aug 29, 2020 2:22 pm

Reply to

stanley obi

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@stanley-obi,

We see a lot of js errors on your website. Please deactivate the plugins that caused those errors and check again.

The video with the issues: https://www.screencast.com/t/87LK89nFYe

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 4

stanley obi

Topic starter

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Aug 29, 2020 9:17 pm

(@stanley-obi)

Active Member

Joined: 5 years ago

Thanks again for your speedy response.

i have deactivated and uninstalled the plugins that were causing the errors. "Ultimate social media icons and the addanyahy plugin.."

but am still my visitors cant still make a post..

please advice

thanks

2 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Aug 31, 2020 10:52 am

Reply to

stanley obi

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@stanley-obi,

Could you please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.