Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi teaam,
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i just realized lately that Visitors to my websites are unable to post comments. after entering their name and email, and enterinig the google security and on clicking the post button, nothing happens.. and on checking the spam box in my back end interface i dont even see the spam notification.
please i need help on this
thanks
Good morning Support,
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thanks for the quick response.
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this is a sample link
https://www.crirs.ng/2019/07/03/citizens-budget-feedback-review-2-2-2-3/
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thanks
We see a lot of js errors on your website. Please deactivate the plugins that caused those errors and check again.
The video with the issues: https://www.screencast.com/t/87LK89nFYe
Thanks again for your speedy response.
i have deactivated and uninstalled the plugins that were causing the errors. "Ultimate social media icons and the addanyahy plugin.."
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but am still my visitors cant still make a post..
please advice
thanks
Could you please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
Am grateful again of your quick response
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Over the weekend, I discovered that the Google catcher was responsible.. so I disabled it for guest..
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And that was it.. visitors can now post on the site... thanks so much.. will keep you updated.
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Thsnks again..
