Guest users unable to view inline comments next to the icon

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Inline Commenting

Last Post by Asti 6 months ago

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mahas

(@mahas)

Posts: 1

New Member

Topic starter

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[#10857]

Hello,
I created a dummy page to test the in-line comment feature of this plugin. For some reason, the guest users cannot view the in-line comments in the same place,

i.e., right beside the comment icon. They can only view the comments in the article comment section i.e. towards the bottom. Any idea how to resolve this?

Website URL

https://isea.com.gr/comment-test-draft-2/?lang=en

Posted : 06/08/2025 12:38 pm

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Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Hi @mahas,

Something blocks the native WordPress admin-ajax.php file.

Please check your security plugins' options and make sure they don't block the WordPress AJAX. This could be also blocked by the .htaccess file.

If none of the plugins caused the issue please contact server support and ask them to check the access of the admin-ajax.php file. This also can be done by the server side.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 22/08/2025 2:03 pm