Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hello,
I created a dummy page to test the in-line comment feature of this plugin. For some reason, the guest users cannot view the in-line comments in the same place,
i.e., right beside the comment icon. They can only view the comments in the article comment section i.e. towards the bottom. Any idea how to resolve this?
Hi @mahas,
Something blocks the native WordPress admin-ajax.php file.
Please check your security plugins' options and make sure they don't block the WordPress AJAX. This could be also blocked by the .htaccess file.
If none of the plugins caused the issue please contact server support and ask them to check the access of the admin-ajax.php file. This also can be done by the server side.
