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Question Guest users unable to view inline comments next to the icon

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Posts: 1
Topic starter
(@mahas)
New Member
Joined: 2 months ago

Hello,
I created a dummy page to test the in-line comment feature of this plugin. For some reason, the guest users cannot view the in-line comments in the same place,

i.e., right beside the comment icon. They can only view the comments in the article comment section i.e. towards the bottom. Any idea how to resolve this?

Screenshot 2025 08 06 at 11.34.33

1 Reply
Asti
Posts: 8139
 Asti
Support
(@asti)
Illustrious Member
Joined: 8 years ago

Hi @mahas,

Something blocks the native WordPress admin-ajax.php file.

Please check your security plugins' options and make sure they don't block the WordPress AJAX. This could be also blocked by the .htaccess file.

If none of the plugins caused the issue please contact server support and ask them to check the access of the admin-ajax.php file. This also can be done by the server side.


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