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Comment Field not showing on Desktop

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Inline Commenting

Last Post by jnboothby 6 years ago

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Posts: 6

jnboothby

Topic starter

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Sep 11, 2020 5:39 am

(@jnboothby)

Active Member

Joined: 6 years ago

[#819]

It seems like things work fine on mobile but the desktop is not displaying the comment field, only the login information

. I've attached a screenshot below.

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comment field desktop

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Posts: 8294

Asti

Support

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Sep 11, 2020 11:24 am

(@asti)

Illustrious Member

Joined: 8 years ago

@jnboothby,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

jnboothby

Topic starter

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Sep 11, 2020 3:39 pm

(@jnboothby)

Active Member

Joined: 6 years ago

@Asti Thanks. Here you go.

https://www.jnboothby.com/jesus-in-sukkot/

https://www.jnboothby.com/jesus-in-rosh-hashanah/

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Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

Sep 11, 2020 5:56 pm

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jnboothby

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@jnboothby,

One of the active plugins or theme tries to load 2 comment sections for mobile and desktops. It adds {display:none} CSS role for the wpDiscuz textarea element. Thus, it is not being displayed (see the screenshot below).

Please deactivate the plugins one by one and find the plugin/theme that caused the issue. Once you find the problem maker (theme or plugin) contact them and ask to fix the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.