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Question [Solved] Crash after copying wpDiscuz to staging server

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Last Post by CharlesSimon 2 years ago

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Posts: 3

CharlesSimon

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Nov 13, 2023 3:01 am

(@charlessimon)

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Joined: 2 years ago

[#7757]

After copying my website from production to staging server, pages with wpDisCuz crash on load. There is a server error message attached indicating that some corner of wpDisCuz is looking for the comment-form.php file on the production server (which is inaccessible from staging). Any ideas on a workaround and/or fix? It's pretty inconvenient not to be able to work in staging although production wpDisCuz is just fine.

IN the attached "futureai" is production while "futureai1stg" is staging.

Website URL

https://futureaisociety.org

Topic Tags

crash staging

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Posts: 3

CharlesSimon

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Nov 13, 2023 3:03 am

(@charlessimon)

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Joined: 2 years ago

It looks like the attachment didn't get attached... there error message is:

[Sat Nov 11 15:31:15.577644 2023] [php:error] [pid 13355] [client 69.63.109.139:0] PHP Fatal error: Uncaught Error: Failed opening required '/nas/content/live/futureai/wp-content/plugins/wpdiscuz/themes/default/comment-form.php' (include_path='.:/usr/share/pear/php:/usr/share/php') in /nas/content/live/futureai1stg/wp-includes/comment-template.php:1618\nStack trace:\n#0 /nas/content/live/futureai1stg/wp-content/themes/salient-child/functions.php(19): comments_template()\n#1 /nas/content/live/futureai1stg/wp-includes/class-wp-hook.php(324): salient_child_page_comments('')\n#2 /nas/content/live/futureai1stg/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)\n#3 /nas/content/live/futureai1stg/wp-includes/plugin.php(517): WP_Hook->do_action(Array)\n#4 /nas/content/live/futureai1stg/wp-content/themes/salient/nectar/hooks/hooks.php(48): do_action('nectar_hook_aft...')\n#5 /nas/content/live/futureai1stg/wp-content/themes/salient/page.php(35): nectar_hook_after_content()\n#6 /nas/content/live/futureai1stg/wp-includes/template-loader.php(106): include('/nas/content/li...')\n#7 /nas/content/live/futureai1stg/wp-blog-header.php(19): require_once('/nas/content/li...')\n#8 /nas/content/live/futureai1stg/index.php(17): require('/nas/content/li...')\n#9 {main}\n thrown in /nas/content/live/futureai1stg/wp-includes/comment-template.php on line 1618

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8217

Nov 13, 2023 7:56 pm

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CharlesSimon

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@charlessimon,

Please follow the steps mentioned in this FAQ: https://wpdiscuz.com/community/f-a-q/if-design-of-the-wpdiscuz-comment-form-is-broken/#post-10629

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.