AI Search

Classic Search

Search Phrase:

Search Type:

Advanced search options

Search in Forums:

Search in date period:

Sort Search Results by:

AI Assistant

Notifications

Clear all

Replying to existing posts - Showing users e-mail address instead of name

✦ Summarize Topic

Bug Reports

Last Post by Happymanuk 5 years ago

9 Posts

2 Users

0 Reactions

1,459 Views

RSS

Posts: 18

Happymanuk

Topic starter

Translate ▼

Jun 16, 2020 3:27 am

(@happymanuk)

Eminent Member

Joined: 6 years ago

[#387]

I've just upgraded to the latest version to test and when looking through posts I can see that when a user replies to a post in with their reply it quotes:

"Reply to someonesemail@gmail.com 7 days ago" before their comment.

The original post shows that persons display name correctly (not their e-mail address).

Is there a setting to change for this? - It is happening with many users. I've had to roll back to the previous version of wpdiscuz.

Thanks in advance

8 Replies

Posts: 8208

Asti

Support

Translate ▼

Jun 16, 2020 11:45 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @happymanuk,

It seems the comment author filled the email address instead of filling the name in the "Name" field.

You can find the comment and edit the comment author information from the Dashboard > Comments admin page.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 18

Happymanuk

Topic starter

Translate ▼

Jun 16, 2020 12:15 pm

(@happymanuk)

Eminent Member

Joined: 6 years ago

Thanks for the reply.

This isn't just one or two comments, it is the majority of them. Also if they had done that wouldn't their original comment show that too, not just on replies??

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jun 16, 2020 12:24 pm

Reply to

Happymanuk

Translate ▼

ok @happymanuk,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 18

Happymanuk

Topic starter

Translate ▼

Sep 13, 2020 2:25 am

(@happymanuk)

Eminent Member

Joined: 6 years ago

I've got to the bottom of this. Although I'm not sure why it displays differently with wpDiscuz 5.3.5 compared to wpDiscuz 7 ?

Looking at the accounts affected, the individual users have their Wordpress user account set with their e-mail address as 'Display name publicly as'.

I could manually change this for every user but there are thousands.

Any suggestions on why even though this is set, it doesn't show like that in version 5.3.5, and any suggestions on a bulk method to change these ?

Thanks

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 15, 2020 1:24 pm

Reply to

Happymanuk

Translate ▼

@happymanuk,

I'd suggest you check out the following plugin.It may help you to solve the issue: https://wordpress.org/plugins/force-first-last/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 18

Happymanuk

Topic starter

Translate ▼

Sep 15, 2020 1:35 pm

(@happymanuk)

Eminent Member

Joined: 6 years ago

Thank you - I will take a look.

Out of interest though, what has changed between the older version and newer versions for it to display differently ?

2 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 16, 2020 12:35 pm

Reply to

Happymanuk

Translate ▼

@happymanuk,

A lot of changes were made in a new version of the plugin. As you can see we've added a lot of new functions, features, etc.

Anyway, you can downgrade and use the oldest of the plugin version if you want.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Happymanuk

(@happymanuk)

Joined: 6 years ago

Eminent Member

Posts: 18

Sep 16, 2020 2:44 pm

Reply to

Asti

Translate ▼

@asti

Thanks for the reply. I was meaning specifically in regards to the way the names are displayed, what had changed between the older version and newer versions?