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[Solved] Problem with Rich Editor

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(@pcmanias)
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[#276]

When I enable the Rich Editor, when clicking on the text box to write a comment nothing happens, and it is required to interact with the rich editor menus to get the cursor blinking on the coment box, and beeing able to write.

Besides, i cannot use the mouse to select where to place the cursor. When clicking on the location to place the cursor nothing happens, forcing to use the cursor keys. This is terrible, specially when editing a comment.

Another related bug, the ballon text with the edit indication stays bellow my wordpress side bar.


 
Posted : 05/06/2020 2:17 pm
Asti
 Asti
(@asti)
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Hi @pcmanias,

Could you please leave some example URL to allow us to check the issue? 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 05/06/2020 2:25 pm
(@pcmanias)
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Atm I have rich editor disabled, since my readers are complaining.

url is www.pcmanias.com

I can turn it on for you if needed.


 
Posted : 05/06/2020 8:21 pm
(@pcmanias)
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@asti is it on right now (desktop only). Please warn me as soon as you visit so I can turn it off again.


 
Posted : 05/06/2020 8:26 pm
(@pcmanias)
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I’m new to this forum... and the order of my replyes seems confusing. Just to make shure, rich editor is now on. Url is http://www.pcmanias.com

Please warn me when you visit, so that I can turn it off.


 
Posted : 05/06/2020 8:38 pm
Asti
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(@asti)
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@pcmanias,

We see a lot of js errors on your website console. You should deactivate the plugins one by one and check after each deactivation to find the problem maker.

js errors

Please don't forget to press Ctrl+F5 (twice) on frontend each time before checking to reload updated JS/CSS files.     


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 06/06/2020 11:42 am
(@pcmanias)
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Thank you very much.

I had a plugin to prevent copy paste, and it was it.

Going to have to find an alternative.


 
Posted : 06/06/2020 1:26 pm
thesimarchitect and Asti reacted
Asti
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@pcmanias,

Thank you for letting us know. Glad to hear that the issue is solved. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 06/06/2020 1:29 pm