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[Solved] Most Voted Comments not Loading

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Bug Reports

Last Post by danniee 4 years ago

13 Posts

3 Users

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Posts: 5

Silva

Topic starter

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Sep 20, 2021 8:27 pm

(@silva)

Active Member

Joined: 4 years ago

[#3192]

Hello, I recently noticed that the comments section on my site is not loading. I can somehow see the comments when I change the order to "Newest/Oldest" but nothing shows up when I set it to "Most Voted".

12 Replies

Posts: 8208

Asti

Support

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Sep 20, 2021 8:47 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi Silva,

Could you please leave some example URL?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

6 Replies

Silva

(@silva)

Joined: 4 years ago

Active Member

Posts: 5

Sep 20, 2021 8:51 pm

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Asti

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@asti https://re-library.com/2021/09/19/reborn-as-a-transcendent-chapter-178/

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 21, 2021 12:03 pm

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Silva

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@silva,

It's working fine. Please watch this video: https://www.screencast.com/t/Clms17kmsj

We just see a small CSS conflict, please use this code:

#wpdcom .wpdiscuz-sort-buttons, #wpdcom .wpdiscuz-sort-buttons .wpdiscuz-sort-button:hover {
     background-color: #0000;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.

The red marked value can be changed as you like.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

danniee

(@danniee)

Joined: 5 years ago

Estimable Member

Posts: 124

Sep 21, 2021 12:21 pm

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Asti

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@asti no please, this is the wrong reply. Fix your plugin! Loads of people are having this issue after you updated the plugin.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 21, 2021 12:26 pm

Reply to

danniee

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@danniee,

Please follow this support topic: https://wpdiscuz.com/community/bug-reports/not-displaying-all-comments/

Your issue may be different.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Silva

(@silva)

Joined: 4 years ago

Active Member

Posts: 5

Sep 21, 2021 5:39 pm

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Asti

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@asti Oh, how strange, I could've sworn it was not working moments ago... I had to change a few settings so that it's not displaying "Most Voted" by default so the comment section will load.

I'll contact you again should this issue persist. And thank you for identifying that CSS conflict, I wasn't aware it was not displaying properly in dark mode.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 21, 2021 5:46 pm

Reply to

Silva

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@silva,

Sure, please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 124

danniee

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Sep 21, 2021 12:02 am

(@danniee)

Estimable Member

Joined: 5 years ago

Exact same issue on my site after updates.

Posts: 124

danniee

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Sep 21, 2021 12:32 pm

(@danniee)

Estimable Member

Joined: 5 years ago

I did. I'm pretty convinced my issue is not different to all the other people who are having the same problem all of the suddent. The last update broke the plugin. It's frustrating because it's been days without a fix. Just give me the old version at least which I know will work.

Posts: 124

danniee

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Sep 21, 2021 7:59 pm

(@danniee)

Estimable Member

Joined: 5 years ago

Guys, I rolled back to the older version and now all works great again. Just use WP Rollback plugin. Very easy.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Sep 22, 2021 11:13 am

Reply to

danniee

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@danniee,

As you can see, the issue in case of Silva is fixed. There is no necessary to downgrade the version.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.