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[Solved] Live update stops working when Awaiting for approval

Bug Reports

Last Post by pool 5 years ago

4 Posts

3 Users

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Posts: 8

Gabrielle

Topic starter

Nov 10, 2020 7:53 pm

(@gabrielle)

Active Member

Joined: 5 years ago

Hi!

When someone posts a comment, the label "awaiting for approval" appears and the live updates stops working. The label stays there even if the comment has been approved, and new comments stop appearing for that person.

Can you help me? TIA

3 Replies

Posts: 8

Gabrielle

Topic starter

Nov 10, 2020 8:08 pm

(@gabrielle)

Active Member

Joined: 5 years ago

Nevermind, I resolved the issue by enabling "Live Update for Guests".

1 Reply

pool

(@pool)

Joined: 5 years ago

Active Member

Posts: 6

Nov 11, 2020 11:00 am

Reply to

Gabrielle

@gabrielle

Can you confirm that you will an update also as long as no other comment will be posted?

I have the same issue but as long as the same gust is the only one who has send a comment, the Live-Update will not work, even if the comment is released.

Only if some one else is posting a comment the update will take effect.

Regards Frank

Posts: 8205

Asti

Support

Nov 11, 2020 7:30 am

(@asti)

Illustrious Member

Joined: 8 years ago

Thank you for letting us know. Glad to hear that the issue is solved.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.