Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
A user reported receiving a comment notification from a follow, but it was for another users follow.
I verified via SMTP log that the email for User A was indeed sent to User B. This is for the "Follow" functionality. Both User A and User B follow the same person that the new comment was sent for. User A should not have received the notification for User B's follow, only their own.
Hi Ronnie Tanner,
Both User A and User B follow the same person that the new comment was sent for.
If user A and user B follow the same person X, the email notification will be sent to both users A and B once X person posts a comment. Everything is correct here. The logic of the user follow function is sending each notification of a new comment once it's made by the followed user.