Comments not displaying properly and error log

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Last Post by Asti 5 years ago

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NikkiSpalding

(@nikkispalding)

Posts: 4

Active Member

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[#2681]

Comments are displaying like this in our staging site but are working fine in the live site.

I've deactivated the plugins I had installed since copying live to staging, but it still isn't displaying correctly. I also deactivated the theme (BuddyBoss), but that didn't help either.

At first the site was displaying a 'critical error' message and this was in our error logs:

[Fri Jul 30 16:02:50.849750 2021] [php7:error] [pid 29866] [client 86.137.51.221:55780] PHP Fatal error: require(): Failed opening required '/nas/content/live/onehe/wp-content/plugins/wpdiscuz/themes/default/comment-form.php' (include_path='.:/usr/share/pear/php:/usr/share/php') in /nas/content/live/onehestaging/wp-includes/comment-template.php on line 1554

Posted : 30/07/2021 9:21 pm

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Asti

(@asti)

Posts: 8260

Illustrious Member Support

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Hi @nikkispalding,

Please navigate to Dashboard > wpDiscuz > Forms admin page, edit the form and just click on the "Update" button.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 31/07/2021 10:54 am