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Comment Field Join Phrase Not Showing


goodlab
Posts: 40
Topic starter
(@goodlab)
Eminent Member
Joined: 2 years ago

We have a stage site where the "Comment Field Join" phrase is showing just fine
https://iygstage.wpengine.com/listings/1981-chevrolet-corvette-one-owner-54k-original-miles/
Then on our production site the entire text form is hidden with an inline style and when I override that with my own css the phrases is not showing in the text box. Actually commenting is not working at all
https://www.inyourgarage.com/listings/1968-dodge-dart-gts-numbers-matching/

6 Replies
Asti
Posts: 4131
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @goodlab,

Please leave some testing user (for both websites) login details to allow us to check the issue.

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goodlab
Posts: 40
Topic starter
(@goodlab)
Eminent Member
Joined: 2 years ago

I just sent it to your support email address. 

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3 Replies
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4131

@goodlab,

Could you please send it to info[at]gvectors.com email address? Also, please leave the email subject here to allow us to easily find it. 

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goodlab
(@goodlab)
Joined: 2 years ago

Eminent Member
Posts: 40
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4131

ok @goodlab,

Thank you. We'll check and back to you asap.

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Asti
Posts: 4131
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@goodlab,

You have a js error on one of the websites (screenshot below). It may come from the WooCommerce Product Gallery Slider (Twist) plugin. Please solve the js error and it'll work fine//

2020 07 13 18 50 07

If you look attentively on the staging website the zoom function works once you hove or the image. On the live website, the zoom function doesn't work due to the js errors. Once you solve the js error shown on the screenshots everything should work fine. 

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