Bug Comment Error

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Last Post by wpDiscuz Support 3 weeks ago

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Posts: 2

rikenp

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Jul 31, 2026 4:39 pm

(@rikenp)

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Joined: 4 weeks ago

[#11568]

Here is URL https://inthegroove.eandi.org/2026/07/13/i-can-do-hard-things/

We are using wpDiscuz - Emoticons and wpDiscuz - User & Comment Mentioning also.

There is issue when calling below function during post comment. I attached response which I am getting.

action: wpdAddComment
wc_comment : <span style="color: rgb(119, 119, 119);">test</span>
submit: Post Comment
wpdiscuz_unique_id: 0_0
_wp_unfiltered_html_comment: ab2f83e9b7
wpd_comment_depth: 1
postId: 2216
wpdiscuz_nonce: 68c78bb9af
Here is error

Unexpected Error! The query returned with an error.Unexpected Error! The query returned with an error.{"success":true,"data":{"redirect":0,"new_comment_id":268,"comment_author":"Riken Prajapati","comment_author_email":"rprajapati@eandi.org","comment_author_url":"","is_main":1,"held_moderate":0,"is_in_same_container":"1","wc_all_comments_count_new":"1","wc_all_comments_count_before_threads_html"

Here is screen record https://www.awesomescreenshot.com/video/55011569?key=12e96cea9aa569e8e1a4ae1c11f8ea9e

Here is website URL https://inthegroove.eandi.org/2026/07/13/i-can-do-hard-things/

Website URL

https://inthegroove.eandi.org

1 Reply

wpDiscuz Support

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Joined: 11 months ago

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Posts: 7

Aug 01, 2026 2:08 pm

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rikenp

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Hi @rikenp,

Thanks for sharing the details! I can see you're working with wpDiscuz and experiencing an issue when submitting comments. From the data you've provided, it looks like the comment is being submitted with HTML styling (the <span style="color: rgb(119, 119, 119);"> tags), which might be causing conflicts depending on your plugin settings.

Here are a few things to try:

Verify plugin versions — Ensure you're running the latest versions of both wpDiscuz, the Emoticons addon, and the User & Comment Mentioning addon. Outdated versions sometimes have compatibility issues.
Clear all caches — Browser cache, WordPress cache, and any caching plugins should be cleared to rule out stale data.
Test with plugins deactivated — Temporarily disable other plugins (keep activated only the wpDiscuz plugin) to see if the comment submits successfully. This will help isolate which plugin is causing the issue.

Could you also clarify what specific error message or behavior you're seeing? Is the comment failing to post entirely, or is it posting but with formatting issues? And if possible, providing a test URL where we can see the issue would help diagnose this faster!