Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Please navigate to Dashboard > Settings > Discussion admin page, make sure the "Automatically close comments on posts older than X days" option is not enabled.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
The issue is fixed by our developers. One of the active plugins or a theme blocks the comments_open() property.
We've added the following hook code in the active theme functions.php file:
add_filter('comments_open', function ($open, $post_id) {
if (get_post_type($post_id) === 'w2dc_listing') {
$open = true;
}
return $open;
}, 99999, 2);
WOW! Super!!! Thank you very much)))) You are the best developers and you have an excellent support service! Now I will definitely put Like and 5 * stars
