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[Solved] Comment list loading type options don't work

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wpDiscuz Integration

Last Post by deewinc 5 years ago

9 Posts

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deewinc

(@deewinc)

Posts: 36

Trusted Member

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[#1450]

Hello,

I have just installed wpDiscuz and I do love it's user interface and Ajax capabilities. But I do have the following issues.

When I select Initiate AJAX loading after page or Display [View Comments] button, none of them work. The comments fail to load. I have tried to purge cache and even remove the cache plugin and it fails to work. How do I resolve this?

Here is a test page

https://afrikadiy.com/paginated-post-9-best-places-to-go-camping-around-the-world/

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Posted : 16/12/2020 7:33 pm

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comment list loading

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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Thank you @deewinc,

This kind of problem is usually caused by either a conflict with another plugin or with your theme.

Please deactivate the plugins one by one and check after each deactivation to find a problem maker.

At first, try to deactivate the Easy Social Share Buttons and WordPress Social Login plugins.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 17/12/2020 11:58 am

deewinc

(@deewinc)

Posts: 36

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Hello,

Thanks for the suggestions. I deactivated all plugins and still it doesn't work. In fact, I have even tried it on different themes and it won't work at all.

Here's another site I'm trying to put up.

https://kicheny.com/premium-lovely-responsive-design-illustrations/

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Posted : 27/12/2020 6:02 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@deewinc,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 28/12/2020 11:45 am

deewinc

(@deewinc)

Posts: 36

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I have figured out that it's conflicting with a cache plugin. Which resources should I exclude from caching?

Besides, I'd like to know the comment stem for WPdiscuz so I can exclude them from caching on W3 total cache

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Posted : 12/01/2021 5:01 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@deewinc,

Please see the screenshot below:

The error above is not generated by a cache plugin conflict. It comes from the other plugin or the active theme. Please follow the steps to get it resolved.

Keep the console opened and deactivate the plugins/theme one by one and check after deactivation. The js error will disappear once the problem maker plugin or theme is deactivated. Once you find a problem maker contact the plugin/theme support and ask them to solve the error.

Also, keep the cache plugin deactivated while you testing it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 16/01/2021 12:51 pm

deewinc

(@deewinc)

Posts: 36

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Turns out that's not the reason at all. Some other plugin that I can't recall was causing that to happen.

Now it loads but now...the animations for waiting when comments are loading or when a user submits a comment aren't working.

That's cause by the cache plugin. Can you give me the source link for the JS and CSS files so I can filter then from caching?

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Posted : 19/01/2021 1:43 pm

Asti

(@asti)

Posts: 8262

Illustrious Member Support

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@deewinc,

You can exclude the whole /wp-content/plugins/wpdiscuz/assets/ folder.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 19/01/2021 4:28 pm

deewinc

(@deewinc)

Posts: 36

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