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WPDiscuz not workin...
 
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WPDiscuz not working properly

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Posts: 4
Topic starter
(@sajjad2236)
Active Member
Joined: 4 years ago

Dear Sirs

We attach a screenshot of the 4 addon plugins we have bought from you.

We did raise a ticket before regarding this ongoing problem, which was not very helpful nor precise what we need to do to make your plugin work.

However, we have deleted our theme comment coding as advised. 

We kindly request you provide support so we can get your plugin to work. we want exact instructions what needs to be done.

This page may help you to investigate what is going on, as it has the comments which are active: 

https://thebla.co.uk/new-restrictions-on-eviction-and-debt-recovery-2021/

Further, before buying the plugin the WP directory said your plugin has been tested on our P theme, hence we went ahead and bought it.

If you cannot fix this problem, we have no choice but to seek a refund through Paypal.

Our email is: info@thebla.co.uk  or sarge.sa19@gmail.com

Mr Sajjad Ahmad

Screenshot

 

 

3 Replies
Asti
Posts: 7572
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @sajjad2236,

Please watch the video below: 

https://www.screencast.com/t/CZjTLVNV

We see you have a lot of js errors, those errors don't have any relations to wpDiscuz plugin. Please deactivate all cache/minify/optimizer plugins. If you deactivate the plugins we'll debug and point you the problem maker plugin. 

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Posts: 4
Topic starter
(@sajjad2236)
Active Member
Joined: 4 years ago

Dear Sirs

We have deactivated all cache and minify plugins.  

 

Please kindly debug and let us know where the problem is?

 

Thank you. 

Reply
Asti
Posts: 7572
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@sajjad2236,

You have js errors on your website. You should contact the theme support and ask them to solve the issue. Please watch the video below, here we show the js errors: https://www.screencast.com/t/1nR3FqCe

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