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[Solved] Server error message

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Posts: 9
Topic starter
(@nicole_2)
Active Member
Joined: 4 years ago

We've been getting errors like this in our server logs:

2021/04/17 06:07:53 [error] 25757#25757: *391451 FastCGI sent in stderr: "PHP message: PHP Warning: is_dir(): open_basedir restriction in effect. File(/home/rq45bqg7/public_html/wp-content/plugins/wpdiscuz/themes/default) is not within the allowed path(s): (/www/genes2teenscom_329/public:/www/genes2teenscom_329/mysqleditor:/www/genes2teenscom_329/web:/www/genes2teenscom_329/deploy:/www/genes2teenscom_329/deployment:/www/genes2teenscom_329/deployments:/usr/share:/tmp) in /www/genes2teenscom_329/public/wp-content/plugins/wpdiscuz/forms/wpdFormAttr/Form.php on line 137" while reading response header from upstream, client: 55.153.94.156, server: genes2teens.com, request: "GET /home-birth-what-to-know-about-giving-birth-at-home/ HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.3-fpm-genes2teenscom.sock:", host: "genes2teens.com"

 

Can you please advise what we need to change here. We did recently change hosting companies, if that might have had some effect. Can you please advise what we can do to stop this error from being generated?

2 Replies
Asti
Posts: 7617
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@nicole_2,

Please contact your new hosting support and ask them to fix this issue. 

Posts: 9
Topic starter
(@nicole_2)
Active Member
Joined: 4 years ago

Actually the solution I found that worked was the one mentioned here: https://wpdiscuz.com/community/troubleshooting/copy-over-to-testing-server-broke-wpdiscuz/

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