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[Solved] Rating score display issue

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Posts: 8
Topic starter
(@gangda)
Active Member
Joined: 4 years ago

Hi, I'm using a custom rating field, and I use the shortcode [wpdrating metakey="all" show-label=false itemprop=false] to display the total score.

How is the total score calculated? Because in some posts, not all the ratings are counted. For example, in this post, there are 4 ratings, but the total score only counted 1 vote. Here is another post, there are 5 ratings, but the total score only counted 4 of them. 

I want to know what's causing this issue and how to fix it? Thank you very much!

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Asti
Posts: 7664
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi GangDa, 

Please navigate to Dashboard > wpDiscuz > Tools admin page, find and click on the "Rebuild Ratings" button in the  "Rebuild Ratings" section. Wait until it finishes, delete all kind of caches (website, browser) and check again. 

1 Reply
(@gangda)
Joined: 4 years ago

Active Member
Posts: 8

@asti ohhhhh noice it's fixed! Thank you so much!

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