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[Solved] Not working anymore on custom post types

How-to and Troubleshooting

Last Post by oloccina 5 years ago

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Posts: 10

oloccina

Topic starter

Nov 11, 2020 9:54 am

(@oloccina)

Active Member

Joined: 6 years ago

Hello,

WpDiscuz used to work normally for all my custom post types (I use CPT-UI plugin), but since the latest update it does not work anymore, the normal default comment system is being loaded instead.
I haven't changed anything in the settings, so I am not really sure what is going on.

form settings: https://nimb.ws/xj1S9R

This form should work for custom post type like on these contents
https://aikyam.net/vid/prossimi-eventi-aikyam-2021-e-riflessioni-sugli-aspetti-finanziari/
https://aikyam.net/meditazione/connessione-alla-rete-planetaria/

instead it just works for regular wordpress posts like
https://aikyam.net/cantos-sagrados-playlist-musicale/

Any idea on what's happening?

Thank you

8 Replies

Posts: 8189

Asti

Support

Nov 11, 2020 10:29 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @oloccina,

The screenshot of the form settings is not available. Please try to attach it again. I'd also suggest you check each point mentioned in this article and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 10

oloccina

Topic starter

Nov 11, 2020 10:52 am

(@oloccina)

Active Member

Joined: 6 years ago

I have checked the points in that articles, but they seem all OK for me.

I have investigated a but more though.

I have another comment form activated for a single custom post type, and it shows ( https://aikyam.net/operatore/simona-spinoglio/)

settings for this form (working)

while my general form which is activated for posts/pages and some custom post types, only shows for posts/pages and not for the custom post types

Instead of loading wpdiscuz, my sited load the default wordpress comment form, see
https://aikyam.net/vid/prossimi-eventi-aikyam-2021-e-riflessioni-sugli-aspetti-finanziari/
https://aikyam.net/meditazione/connessione-alla-rete-planetaria/

settings for this form (NOT working for custom post types)

screenshot aikyam.net 2020.11.11 11 46 41

Thanks

5 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 11, 2020 11:11 am

Reply to

oloccina

@oloccina,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

oloccina

(@oloccina)

Joined: 6 years ago

Active Member

Posts: 10

Nov 11, 2020 11:36 am

Reply to

Asti

@asti sent!
Thank you, I appreciate you investigating this issue

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 11, 2020 1:14 pm

Reply to

oloccina

@oloccina,

Please install the AceIDE plugin and send the login details again. For some reason, we're not able to install the plugin.

And the login details are not accessible anymore.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

oloccina

(@oloccina)

Joined: 6 years ago

Active Member

Posts: 10

Nov 11, 2020 1:33 pm

Reply to

Asti

@asti Done.
The plugin was already installed but not activated

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 12, 2020 1:19 pm

Reply to

oloccina

@oloccina,

The issue is solved. You'll just need to edit the form and just click on the "Update" button.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.