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Issue with question in a post

✦ Summarize Topic

How-to and Troubleshooting

Last Post by TiTi 1 year ago

11 Posts

2 Users

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Posts: 19

TiTi

Topic starter

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Dec 25, 2024 12:24 pm

(@titi)

Eminent Member

Joined: 1 year ago

[#9428]

Hi. You will see in attached files an issue. I would want to put a question in a post. The code is here, I can see it but the question doesn't appear in the post. May you help me please ?

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Posts: 8211

Asti

Support

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Dec 25, 2024 1:17 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi,

Please record a fullscreen video demonstrating how to add the inline feedback feature to your page. Ensure that the process is clearly visible and easy to follow.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply

TiTi

(@titi)

Joined: 1 year ago

Eminent Member

Posts: 19

Dec 26, 2024 8:51 am

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Asti

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@asti I hope you will receive my video. Cheers 😉

Capture d’écran 20 11 2024 74036 tahiti pratique.com

Posts: 19

TiTi

Topic starter

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Dec 26, 2024 8:45 am

(@titi)

Eminent Member

Joined: 1 year ago

Hi. Ok. My fullscreen video is attached. Cheers 😉 You don't see it in the video but of course I've clicked on "Publier". No icon and no question in my post.

7 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Dec 26, 2024 11:41 pm

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TiTi

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@titi

It's just a screenshot, not a video.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

TiTi

(@titi)

Joined: 1 year ago

Eminent Member

Posts: 19

Dec 27, 2024 10:06 pm

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Asti

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@asti, it seems there is a problem attaching file. It's only a 21Mo file. Is it possible to send it to you using WeTransfer ?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Dec 28, 2024 1:24 pm

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TiTi

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@titi

You can send it to info[at]gvectors.com email address and let us know.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

TiTi

(@titi)

Joined: 1 year ago

Eminent Member

Posts: 19

Dec 28, 2024 5:49 pm

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Asti

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@asti Ok. Sent just now. Thanks for help 👍

TiTi

(@titi)

Joined: 1 year ago

Eminent Member

Posts: 19

Jan 05, 2025 1:44 pm

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Asti

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@asti , I know you have received my file via WeTransfer. Any comments ? Happy new year 😎

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Jan 07, 2025 1:30 pm

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TiTi

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Happy New Year, @titi!

Hi, the team was on a New Year holiday, so we were unable to respond to you earlier.

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

TiTi

(@titi)

Joined: 1 year ago

Eminent Member

Posts: 19

Jan 07, 2025 10:56 pm

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Asti

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@asti hi. and happy new year. The issue seems to be solved. But sometimes, I encounter another one. After a clic on the little icon in the text to open the question, the box opens but a part of the box is not visible. I have to change the place where I put the question and after several tries, I can get the box to be entirely visible.

Cheers.

Thierry