Please let us know how many forms do you have? If there is only one comment form please edit it and leave a screenshot of the "Hide comment section for roles" section.
If there are more than one forms, please edit the other forms as well and make sure guests are permitted to see comments.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.