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Question [Solved] How to show custom field in comments

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Posts: 9
Topic starter
(@reservice)
Active Member
Joined: 8 months ago

I added a text custom field in comments, but it's not showed after comment is posted.

How can I enable to show it in every posted comment like an additional field under it?

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15 Replies
Asti
Posts: 7601
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

We don't see the wpDiscuz plugin activated on the page you've provided. 

How can I enable to show it in every posted comment like an additional field under it?

Could you please rephrase your question.

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(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti 

Ok now wpdiscuz plugin is activated on website and i post 2 pics to show the problem:

Pic1 (no wpdiscuz activated) REPARTO field is showed after added all posts
Pic2 (wpdiscuz activated) REPARTO field disappeared after comment published

Immagine 2024 07 26 013816
Immagine 2024 07 26 014615

 

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

Please edit the custom field you've created and make sure the following checkboxes are enabled:

  • Display on comment
  • Display for Guests
  • Display for Registered Users 
(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti 

I did it but no effects: REPARTO field still not viewable

Immagine 2024 07 26 161057
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

Please leave the direct URL to the page where we can see the comments. 

(@reservice)
Joined: 8 months ago

Active Member
Posts: 9
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

Have you made any customizations with the wpDiscuz plugin? Please let us know.

We've noticed that some elements don't belong to the wpDiscuz plugin. Please watch the video attached below for more information.

(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti I disabled Likebtn plugin you showed me in the video but the problem still not fixed

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

Please delete all kinds of caches as far as those buttons are still visible. 

(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti not visible anymore now for me... try now please

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

Dear @reservice 

We are unable to post a comment on your website due to a conflict.

Please watch the video that demonstrates the issue:

To resolve this, deactivate the plugins/theme one by one and check after each deactivation to pinpoint the source of the problem. Begin with any plugins that were recently installed or updated.

Keep the cache plugin (if applicable) deactivated throughout the testing process.

Remember to press Ctrl+F5 twice on the frontend before each check.

(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti The problem was in your rating system, infact now it's not working.
REPARTO field is showed now, even if for new comments only, but this is not big problem.
Can you help me about rating system not working please.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

As I've already mentioned the wpDiscuz rating doesn't work due to the conflict with the theme or other plugins. 

Please read my answer here: 

To resolve this, deactivate the plugins/theme one by one and check after each deactivation to pinpoint the source of the problem. Begin with any plugins that were recently installed or updated.

Keep the cache plugin (if applicable) deactivated throughout the testing process.

Remember to press Ctrl+F5 twice on the frontend before each check.

(@reservice)
Joined: 8 months ago

Active Member
Posts: 9

@asti finally i found the faulty plugin:

https://wordpress.org/plugins/raratheme-companion/

Now star rating working correctly.

Thanks for your help

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7601

@reservice 

As far as we see the main issue described in this post is solved too. 

We're going to mark this thread as resolved. Feel free to open a new topic if you have further questions.

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