Howdy,
I have installed wpDiscuz with the addon Private Comments on my website. Only problem is my theme has it's own comment form for listing pages that I can't override. See screenshot #1 below. How can I override this? I have already enabled wpDiscuz for this post type.
Thanks!
Please check the rest of the points mentioned in this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/
I went through all the points in the link you provided and I can confirm everything is setup. This post type already had comments integrated as you can see from my previous screenshot. Here is an example page here https://www.thewinecellars.ca/place/peller-estates/. Is there any further guides to assist me?
Are you sure the <?php comments_template() ?> WordPress function exists in the template files?
Please send the admin login details to info[at]gvectors.com email address, I'll ask the developers to check the issue.
I emailed the login details. Thanks 🙂
You should contact the theme support and ask them to use the <?php comments_template() ?> WordPress function exists in the template files. wpDiscuz can’t be loaded without the function.
Will the support team that I emailed the admin login be able to do this for me?
Thanks but I figured it out myself. There seems to be a new issue now. See my notes below. The support has logged in as admin on 3 separate times. Not sure what was done but I think it causes my posted comments to disappear. I didn't change anything.
I think I figured it out. I inserted <?php comments_template() ?> it into one of the template files and I see it now. BUT there is an issue. The comments are now showing. Event after page refresh. See screenshot attached.
I think your support team changed something. That's why it's not showing the posted comments. I just checked the blog post where it was working and same issue there. Can they revert changes please?
We're really sorry, but we changed nothing. We've just logged in to see if the function exists or not. Nothing else.
