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Issue [Solved] Guest avatar broken

 
How-to and Troubleshooting
Last Post by AeroStar 2 years ago
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Posts: 5
 ahorner
Topic starter
Aug 03, 2023 7:18 pm
(@ahorner)
Active Member
Joined: 2 years ago

I have just installed wpDiscuz and I'm quite happy with it so far, however the guest avatar is broken and I can't work out why. Clearing the avatar cache has not helped.

image
Website URL
https://alexhorner.cc/fire-and-security/honeywell-galaxy-2-generic-cheap-prox-rfid-tags/

15 Replies
Posts: 4
 pimmy
Aug 04, 2023 10:28 am
(@pimmy)
Active Member
Joined: 2 years ago

I've same problem too. 


1 Reply
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 04, 2023 11:17 am
Reply topimmy

@pimmy,

Open your own support topic and leave the URL where we can see the issue. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti
Posts: 8195
 Asti
Support
Aug 04, 2023 11:17 am
(@asti)
Illustrious Member
Joined: 8 years ago

@ahorner,

Please try to deactivate the Cloudflare CAPTCHA, delete all caches and check again. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

6 Replies
 ahorner
(@ahorner)
Joined: 2 years ago

Active Member
Posts: 5
Aug 04, 2023 11:21 am
Reply toAstiAsti

@asti Hi there,

This has now been completed (as you'll see in the site) but has unfortunately had no effect

Thanks


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 04, 2023 11:36 am
Reply toahorner
Asti

@ahorner,

Please navigate to the Dashboard > Settings > Discussion admin page and choose some other value for the avatar in the "Default Avatar" section. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 ahorner
(@ahorner)
Joined: 2 years ago

Active Member
Posts: 5
Aug 04, 2023 11:39 am
Reply toAstiAsti
Asti

@asti Hi,

I have completed this and cleared the cache again to no effect,

Thanks


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 04, 2023 11:41 am
Reply toahorner
Asti
Asti

@ahorner,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 ahorner
(@ahorner)
Joined: 2 years ago

Active Member
Posts: 5
Aug 04, 2023 11:41 am
Reply toAstiAsti
Asti
Asti

@asti I'll have to do that later, thank you


Asti reacted
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 04, 2023 11:42 am
Reply toahorner
Asti
Asti
Asti

@ahorner,

Please share the email subject here once the email is sent. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 123
 AeroStar
Aug 06, 2023 6:45 pm
(@aerostar)
Estimable Member
Joined: 6 years ago

Yep, we're having the same issue. Started recently.

This is not a website issue, rather a gravatar server issue.

Your plugin will have to use another Guest Gravatar URL. Changing the Gravatar in Dashboard > Settings > Discussion does not help since the native WordPress comments template does not use a Gravatar for guests, only your plugin does.

Kindly review and provide a fix.

Thank you!


3 Replies
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 07, 2023 9:09 am
Reply toAeroStar

The developers are already checking the issue. I'll let you know once I get news for you. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8195
Asti - X.com
Aug 07, 2023 11:29 am
Reply toAstiAsti

@ahorner, @aerostar,

The issue will be fixed in the next version of the wpDiscuz plugin (no ETA). 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

AeroStar reacted
 ahorner
(@ahorner)
Joined: 2 years ago

Active Member
Posts: 5
Aug 07, 2023 11:30 am
Reply toAstiAsti
Asti

@asti Thank you for the update


Asti reacted
Posts: 123
 AeroStar
Aug 07, 2023 1:33 pm
(@aerostar)
Estimable Member
Joined: 6 years ago

Good News! Found a temporary solution. Works like a charm.

Please visit this post.

Salud 🙂 


Asti reacted
Posts: 123
 AeroStar
Aug 09, 2023 12:23 pm
(@aerostar)
Estimable Member
Joined: 6 years ago

Update:

wpDiscuz V7.6.2 (released yesterday) solves this issue.

Thank you, Team wpDiscuz!

This forum topic can be closed 🙂 


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