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[Solved] Disable log in for posting comment

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Posts: 3
Topic starter
(@leighr)
New Member
Joined: 3 years ago

Hi there! We've been trying to disable the log in/registration section (see photo) to post a comment. We don't want this to deter guests from posting a comment. We've followed all of the guidelines for disabling everything on the backend and it's still not working. I'm attaching pictures of our back end. For instance, we've changed the website field to say "LinkedIn URL (optional)" and the change is not appearing. We've cleared our cache every time before checking.

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Screen Shot 2021 05 19 at 9.25.53 AM
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2 Replies
Asti
Posts: 7002
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

@leighr,

We see Jetpack comments on your website. Please deactivate Jetpack comments, delete cache and all will work fine, you can't use two different comment system together. You should keep activated whether wpDiscuz or Jetpack Comments.

Posts: 3
Topic starter
(@leighr)
New Member
Joined: 3 years ago

That worked! Thank you so much.

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