Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
They do not show at all in this version. However, if I add a "shortcode" widget from elementor and add the shortcode, it says comments are locked. I've sent my login details, please feel free to take a look. I can't figure this out.
I've sent my login details, please feel free to take a look. I can't figure this out.
Sure. We'll check and back to you asap.Â
Please navigate to Dashboard > WooCommerce > Settings > Products admin page, check the "Enable product reviews" option.
Then navigate to Dashboard > wpDiscuz > Forms admin page, edit the "Default form" and select the "Product" post type.Â
I've done this already and nothing shows at all. Feel free to go check. The comments display on the other pages.
Please open a plugin editing feature, to allow the developers to check the issue.
More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/
ok done. Please let me know what else you may need.
We still don't see the plugin editing menu. Please make sure you've done all steps correctly.Â
Ok, try again. I put it on the live site for you, but now it's on the dev.
The issue comes from the active theme. It doesn't allow the wpDiscuz CSS and JS files to be loaded.Â
Ok, I've changed the active theme to Twenty-Twenty-One. Still unable to get the comments to load on a product page. I'm assuming it can't be the theme this time. Any help?
We see it's working fine now. Please watch this video: https://www.screencast.com/t/wdpLZsgOa
I did get it working by uninstalling almost everything and reinstalling almost everything. There still seems to be a bug. The rating does not show up on a product page even if I turn it on. Then on the product page it's not displaying the number of comments like the other posts/pages. I duplicated the form to try that, but no success. See attachment for weird star icon showing in place of # of comments. And again, no star rating.
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This is designed to work in this way. If the form is enabled for the product type it'll be replaced with the icon.Â
