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[Solved] Comments activity not working for some users

13 Posts
4 Users
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Posts: 5
Topic starter
(@lindas91)
Active Member
Joined: 3 years ago

Hi, 

The comments activity options for some users don't work and give this message: "No. data found!"

actually, the user has made more than 100 comments and you can find his comments on the comment section on the WordPress admin page. it's strange that he can not see his comments history/activity.

but other users have no problem. how can I fix this issue?

12 Replies
Asti
Posts: 7664
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@lindas91,

Please leave the example URL where we can see the issue. 

Posts: 5
Topic starter
(@lindas91)
Active Member
Joined: 3 years ago

The website is in Farsi and you have to be a member to get in. anyway, I will include a picture of the error. if you still need access to the site, please let me know so I can give you admin access...

Screen Shot 2022 02 10 at 11.01.54 PM copy

 

10 Replies
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

@lindas91,

Yes, please send the accesses to info[at]gvectors.com email address. 

(@lindas91)
Joined: 3 years ago

Active Member
Posts: 5

@asti I sent admin access to your mail. thanks

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

@lindas91

There is a js code that adds http before each # symhol. Actually, the comments are there, but as far as the user has some number of comments and those are listed as pagination, the script adds http before the # so it messes the URL and it started to work with a problem.  

You'll need to find the script that causes the issue. You should deactivate the plugins/theme one by one and check after each deactivation to find the problem maker one. 

(@lindas91)
Joined: 3 years ago

Active Member
Posts: 5

@asti Thank you for your feedback. appreciate it. i will try to follow your instructions.

(@lindas91)
Joined: 3 years ago

Active Member
Posts: 5

@asti I did that and it seems wpDiscuz media uploader causing this problem. there is a conflict between wpdiscuz and wpmedia uploader and this causes the users not able to see their comment activity.  how can I fix that now?

Mark
 Mark
(@mark)
Joined: 3 years ago

Active Member
Posts: 8

@lindas91,

We guess the problem maker is not media uploader.

We need admin access again to check your website, please create a new user with the last Username/Password.

(@tak-mil)
Joined: 3 years ago

Active Member
Posts: 8

@mark I created an admin account for you again and it's with the same user name and password. if you need me to send the login info again please let me know.

P.S. when I turn off wpDiscuz Media Uploader the comment activity starts working normally. It's a conflict between wpDiscuz Media Uploader & wpDiscuz.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

yes @tak-mil,

Please send it to info[at]gvectors.com email address and let us know. 

(@tak-mil)
Joined: 3 years ago

Active Member
Posts: 8

@asti I sent it again.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

Thank you @tak-mil,

The issue will be fixed in the next version.

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