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Comment section doesn´t appear but rating does

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 5 years ago

4 Posts

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driftingbaker

(@driftingbaker)

Posts: 2

New Member

Topic starter

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[#1914]

I installed the wpdiscuz plugin, but the comment section doesnt appear under any post. However, the star rating option does appear. I looked everywhere for a solution but to no avail.

I went through all the setting, they all allow comments on my posts, and yet the comment form doesnt appear.

I use the Astra theme and elementor theme builder

Posted : 03/04/2021 1:35 am

Topic Tags

comment box comment

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@driftingbaker,

Please check each point mentioned in this doc and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 03/04/2021 12:41 pm

driftingbaker

(@driftingbaker)

Posts: 2

New Member

Topic starter

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I have gone over the list again. I'm a newbie to this so sorry if my questions are basic!

In tip 5 it says "If you’ve enabled wpDiscuz comment form for the custom post type", i cannot find where to enable it? I do not have any other comment plugin apart from wpdiscuz.

I checked every other tip, everything is enabled where it should (i just dont feel confident messing with the theme editor adding coding, but apart from that part i tried everything).

The star rating appears under my posts, but not the comment box :/

Posted : 03/04/2021 1:52 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@driftingbaker,

This mostly is related to custom post type. I'm not sure if this is your case.

What about the Tip 6. Does your theme use <?php comments_template() ?> WordPress template function?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 03/04/2021 2:32 pm