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Comment form and bubble and everything gone

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How-to and Troubleshooting

Last Post by amyrand 5 years ago

12 Posts

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amyrand

(@amyrand)

Posts: 8

Active Member

Topic starter

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[#2747]

Everything was going well, and then, well, everything disappeared. No comment form at all. Tried all the "fixing" documentation suggestions. Disabled everything except Elementor. Nothing. Note: I did make sure that comments were enabled on all pages and also in discussion settings. Can someone help a crybaby out?

Posted : 23/08/2021 2:41 am

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Jacob

(@jacob)

Posts: 132

Estimable Member Support

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Hi @amyrand

Deactivate wpDiscuz and check it again and see is everything ok. Let us know the result,

please.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/08/2021 2:13 pm

amyrand

(@amyrand)

Posts: 8

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I will do it again, but I even deleted it and reinstalled and nothing. I'll try it now.

Posted : 23/08/2021 6:22 pm

amyrand

(@amyrand)

Posts: 8

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Nothing at all.

Posted : 23/08/2021 6:52 pm

Jacob

(@jacob)

Posts: 132

Estimable Member Support

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Hi @amyrand

If I understood correctly after deactivating wpDiscuz, the default comment form does not

load either, if so it means that the problem has no relation with the wpDiscuz.

I suggest you switching your theme to WP's default one and check it again. Also, please go to

"Comments" page from your dashboard and make sure there are comments in your database

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 24/08/2021 5:55 pm

amyrand

(@amyrand)

Posts: 8

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Thank you. After changing the theme, the comments section does show up. However, I still don't see wpDiscuz at all.

Posted : 24/08/2021 6:46 pm

Jacob

(@jacob)

Posts: 132

Estimable Member Support

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@amyrand

Please read this doc , check and try described fixes step by step.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 24/08/2021 8:46 pm

amyrand

(@amyrand)

Posts: 8

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Thanks so much. I did those before I contacted you, but I'll try again.

Posted : 24/08/2021 8:54 pm

amyrand

(@amyrand)

Posts: 8

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This may be my problem:

Navigate to Dashboard > Comments > Forms admin page, edit the Default Form,

No default form. I'm using twenty twenty-one so it should be there. Also, it is showing up fine without WPDiscuz

Posted : 24/08/2021 9:03 pm

amyrand

(@amyrand)

Posts: 8

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Do you have any ideas?

Posted : 25/08/2021 1:06 am

Asti

(@asti)

Posts: 8267

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@amyrand,

Sorry for the late response.

Please try to delete the wpDiscuz plugin at all, then find and install it again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 01/09/2021 12:37 pm

amyrand

(@amyrand)

Posts: 8

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Topic starter

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Sorry for THIS response. It was the first thing I did. I tried it numerous times. I am pretty sure I told you that. Anyhow, I found someone to fix it from the back end. Thanks

Posted : 01/09/2021 4:11 pm