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[Solved] Comment counter always showing 0

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Posts: 6
Topic starter
(@fractalweb)
Active Member
Joined: 4 years ago

Hello,

Hoping someone can help with this.

I'm facing an issue with this plugin on a client's site. For some reason the comment count always appears as 0 even when there are comments. The counter only appears for logged in users. Attached is a screenshot showing the issue. An example page of where the problem is occurring https://collectorcarcanada.ca/listing/1939-buick-eight-90-limited-touring-sedan-8-passenger-3-speed-manual/

Capture

Any help would be greatly appreciated!

 

1 Reply
Tom
Posts: 506
 Tom
Support
(@tomson)
Honorable Member
Joined: 9 years ago

This could be a plugin conflict. Try to temporarily disable other plugins.

BTW, I don't see the comment form you've attached on your website. I only see product rating form:

2021 08 20 11 46 29

 

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