Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

[Solved] Comment Box Missing After Upgrade To WPDiscuz7

How-to and Troubleshooting

Last Post by mdevaney 5 years ago

3 Posts

2 Users

1 Reactions

1,086 Views

RSS

Posts: 2

mdevaney

Topic starter

Jul 29, 2020 5:30 pm

(@mdevaney)

New Member

Joined: 5 years ago

Hello Support Team,

The comments box on my website disappeared after the upgrade to WPDiscuz7. Can you please tell me how to re-enable this? The comments box should appear for guests who are not logged-in.

Website is www.matthewdevaney.com

Sincerely,

Matthew Devaney

This topic was modified 5 years ago by mdevaney

2 Replies

Posts: 8075

Asti

Support

Jul 30, 2020 8:38 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @mdevaney,

We see some js errors on your website console. Somehow the js files are not loaded correctly. Please see the screenshot below:

Please navigate to Dashboard > wpDiscuz > General Settings tab, disable the following two options:

Combine JS and CSS Files to Optimize Page Loading Speed
Minify JS and CSS Files to Optimize Page Loading Speed

Then delete other plugin caches and press CTRL+F5(twice) on the frontend.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.