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Issue [Solved] Broken icons in comment form

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How-to and Troubleshooting
Last Post by Incomera 3 years ago
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 Incomera
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Jun 14, 2023 11:23 am
(@incomera)
Eminent Member
Joined: 3 years ago
[#7422]

Hello!

 

We seem to have an issue with icons being broken on comment form:

a

 

I assume it has something to do with caching and CSS. We are using WP Rocket. Does anyone know the solution for this?

 

Thanks! 


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Asti
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 Asti
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Jun 14, 2023 11:26 am
(@asti)
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Hi @incomera,

Please leave the URL where we can see the issue. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 Incomera
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Jun 14, 2023 11:38 am
(@incomera)
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https://www.comicbasics.com/scarlett-johansson-confirms-shes-still-producing-a-secret-mcu-project/


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Asti
 Asti
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Asti - X.com
Jun 14, 2023 11:47 am
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@incomera,

Please check and let us know if the "Load Font Awesome css lib" option is enabled or not. 

The option is located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.  


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 Incomera
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Jun 14, 2023 11:49 am
(@incomera)
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It is enabled.


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Asti
 Asti
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Jun 14, 2023 2:27 pm
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@incomera,

Have the caches been deleted properly? 

We don't see the font awesome lib files at all. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Incomera
(@incomera)
Joined: 3 years ago

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Jun 14, 2023 3:13 pm
Reply toAstiAsti
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@asti Yep, all cache has been cleared.


Asti
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Jun 14, 2023 3:26 pm
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@incomera,

Now it works fine. Please watch this video: https://app.screencast.com/RORoCzWbptfS7


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Incomera
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Jun 14, 2023 3:40 pm
Reply toAstiAsti
Asti
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@asti Thanks!


Asti
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Jun 14, 2023 3:44 pm
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@incomera,

Again we see the issue, but this is not the wpDiscuz issue. It comes either from the plugins or theme. On your website, the font awesome lib isn't loaded. 

Please watch this video:  https://app.screencast.com/JokDJczahPMWr

If the "Load Font Awesome css lib" option is enabled, you should see the your-domain/wp-content/plugins/wpdiscuz/assets/third-party/font-awesome-5.13.0/css/fa.min.css?ver=7.6.1' file.

On your website, it's now missing at all. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Incomera
(@incomera)
Joined: 3 years ago

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Jun 14, 2023 3:45 pm
Reply toAstiAsti
Asti
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@asti Thanks again! I'll check this further!


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