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[Solved] Avatars not showing in comments section

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Posts: 9
 DTW
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(@dtw)
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Joined: 6 years ago
[#363]

Hi there

I have latest version 7.0.2. 

I only have guests commenting on my website, no registered users.

Avatars for admin are showing which is great, but guest avatars are not showing anymore.

The wordpress avatar was always and is currently set to "Identicon (Generated)"

Gravatars are not appearing either.

Here is link to a page showing the problem: https://www.discerningtheworld.com/2019/11/07/kanye-west-and-his-encounter-with-christianity/

For instance: 

Leon's image is a gravatar, if you right click image and open in a new tab you will see it shows a picture of his face.

Kevin Potter's image is an Identicon, if you right click image and open in a new tab you will see it shows a picture of the Identicon.

Yet the images are not showing in the comment section.

Also all avatars, including the admin avatar is not showing up in the comment box.

wpDiscuz Avatar not showing in comment box

Can you please assist, 

Thank you 🙂


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 DTW
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(@dtw)
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Also the wpdiscuz widget showing recent comments is not showing avatars either.

wpDiscuz Avatar not showing in recent comments widget

 


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 DTW
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(@dtw)
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These are my current settings on wpdiscuz:

wpDiscuz avatar settings

Tom
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(@tomson)
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Hi @dtw,

Could you please navigate to Dashboard > wpDiscuz > Settings > General Settings Tab and disable the Avatar Cache option? Then delete all kind of caches.


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 DTW
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@tomson

Ok, I have disabled the Avatar Cache option.

I have also deleted all cache from my website (I use WP Fastest Cache) and pressed CTRL+F5 a number of times.  I waited for at least 10 minutes to see if they would appear.

Now the admin avatars are missing as well.


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 DTW
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(@dtw)
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Oh wait, I didn't Purge All Avatar Caches and Purge Expired Avatar Caches, I am doing that now.


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@dtw,

I don't see any problem. All avatars are there. Please use other browser to check.

2020 06 15 1328

 DTW
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@tomson

Hi there,

Yes, its showing up on my cell phone using Chrome, and its showing up on other browsers on my desktop.  But not on Chrome on my desktop.


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(@dtw)
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Ahhh my firewall was blocking social media trackers.  

Problem solved!

Thank you so much for your help! 🙂


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