Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

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How-to and Troubleshooting

Last Post by Asti 2 years ago

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Posts: 17

papex

Topic starter

Jan 27, 2024 9:58 am

(@papex)

Eminent Member

Joined: 2 years ago

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3 Replies

Posts: 8075

Asti

Support

Jan 27, 2024 10:07 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @papex,

Please leave the URL where we can see the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies

papex

(@papex)

Joined: 2 years ago

Eminent Member

Posts: 17

Jan 27, 2024 1:43 pm

Reply to

Asti

@asti I can't show you the problem. The site is active. So I disabled the plugin.

Research has shown a conflict with the Hello Elementor template.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Jan 30, 2024 9:40 am

Reply to

papex

@papex,

Kindly share the information on how we can replicate the issue on our test websites for further investigation.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.