Hi,
My WPDiscuz Plugin seems to have just auto updated itself. I certainly did nothing! Anyway a by product of the change seems to be that all photos from older comments have disappeared. I used to have the Media Uploader add-on. Not very good that the photos have been lost as photos are pretty inherent to the site. How do I get them back?
Hi @teocalli I doubt it very much that your photos are lost, they are probably just not showing for some reason. Do you use a Cache plugin to speed up your site?
No I'm not using a cache plugin (as far as I am aware).
There is this item at the top of my plugins. Does this relate to Discuz and should I run it?
"Please synchronize comment data for the best performance and fastest experience"
@teocalli yes, you should do that, I'm not sure it will fix the issue with the photos though.
This comment and the next reply originally had photos posted via the media add-on
I also ran "Fix Tables" in the tools but none of that has made any difference.
@teocalli just give the staff some time, I'm pretty sure they will sort it out for you, the photos are most definitely still there just WPdiscuz cannot show them for one reason or another.
The other thing I notice is that when I look at Comments in the Word Press dashboard all the photos have gone from there too.
Also, navigate to the Dashboard > wpDiscuz > Settings > Comment Content and Media admin page find and click on the [Regenerate attachments] button and check again.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
The version of the media uploader addon is old, thus you don't see the button. The version of the add-on should be at least v. 7.0.0.
@asti But I have to pay $25 for that upgrade and I still don't know how WPDiscuz upgraded itself as I am the only admin that changes the site and I didn't do it! If I pay the $25 and upload it do you guarantee that old media items will display?
I still don't know how WPDiscuz upgraded itself as I am the only admin that changes the site
You can downgrade the plugin and use the old version of the wpDiscuz.
Helpful article: https://managewp.com/blog/downgrading-wordpress-plugins
If I pay the $25 and upload it do you guarantee that old media items will display?
Yes, it'll work fine.
@asti OK thanks I've done the upgrade and run the regenerate and the old photos are back. Many thanks for the help.
