Initiate AJAX loading after page (Comments don&#039;t load)

Please send us some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

14 Replies

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 17, 2020 7:28 pm

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@asti,

Here is a link:
https://www.myenglishworld.org/i-wasnt-expecting-that-jamie-lawson-lyrics-learn-english-listening-comprehension/

But I have deactivated "Initiate AJAX loading after page" and "Display only parent comments and view replies ∨ button" as this is a production site.

If it's necessary to have those to be activated, please let me know when you have the time to visit the site and I'll activate them for you.

Regards,

P H

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 18, 2020 11:10 am

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We don't see the comment section in the link you've provided.

If the comment section is visible only for registered users please register some testing user and send the user's login details to info[at]gvectors.com email address.

If it's necessary to have those to be activated, please let me know when you have the time to visit the site and I'll activate them for you.

Yes, please activate it to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 18, 2020 12:06 pm

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Done!

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 18, 2020 12:16 pm

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We see the following error message:

ERROR: Incorrect username or password.

Please check the login details and make sure they are available for regular members.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 18, 2020 12:42 pm

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Sorry, there was a typo. I have resent them.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 18, 2020 2:20 pm

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We'll need some admin accesses. Please either change the role of the current user to admin or send some new admin accesses.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 18, 2020 3:39 pm

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Just sent you an email with admin access.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 18, 2020 4:03 pm

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We are not an admin of your website. Please change the user role to admin and let us know.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 18, 2020 4:19 pm

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Sorry! Busy day...

Try again please. Everything should be fine now.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 18, 2020 4:21 pm

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Yes everything is working fine now. We're going to check the issue. I'll update this topic asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 19, 2020 1:02 am

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Any updates?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 19, 2020 12:26 pm

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We've checked your website. The issue comes from the one of the active plugins that restrict the content from the different user roles. Please find the problem maker and contact the plugin support. The plugin blocks the displaying of comments in case of Ajax requests.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

pejhab

(@pejhab)

Joined: 6 years ago

Eminent Member

Posts: 15

Sep 19, 2020 12:45 pm

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Thank you for your reply.

Could you please specify which plugin causes this problem so that I can follow it up? Is it restrictcontentpro?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Sep 19, 2020 12:50 pm

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