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[Solved] Comments Checkbox no longer showing on posts and lessons

10 Posts
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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago

The checkbox to show or hide the comments box is no longer available on posts and lessons. Is this a bug, or was the feature changed? Wordpress 6.6.1 and wpDiscuz Version 7.6.22

9 Replies
Asti
Posts: 7615
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

We don't follow you well. Please try to explain using some screenshots. 

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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago

In the righthand sidebar, there used to be an option checkbox to select to include the comments. It is no longer there:

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

@tonyraven 

This issue doesn't have any relation to the wpDiscuz plugin. Even if you deactivate the wpDiscuz plugin you'll see the same problem. 

This issue may come from the other plugin or the active theme. Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker. Firstly, deactivate the recently installed/updated plugins/theme.

Keep the cache plugin (if you have) deactivated during this testing process.

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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago
 
unnamed
 
After researching further, this appears to be caused by the Wordpress update to version 6.6.1. I’ve tried deactivating the plugins and themes to make sure those weren’t the culprit, and they aren't. So are you working on a fix for this with your next update?
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1 Reply
Tom
 Tom
Support
(@tomson)
Joined: 9 years ago

Honorable Member
Posts: 506

@tonyraven,

The admin widget you are showing is the Gutenberg Editor widget. As mentioned @asti this cannot be fixed from wpDiscuz side. We don't have control over Gutenberg Editor widgets. This option is a WordPress core option so you should contact WordPress support and ask them to bring it back.

This article can be useful as well: https://help.elegantthemes.com/en/articles/2248025-how-to-fix-missing-comments-section-on-wordpress-pages

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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago

Thanks. So what is the solution? Without this widget, how can I show or hide the comments on a post?

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1 Reply
Tom
 Tom
Support
(@tomson)
Joined: 9 years ago

Honorable Member
Posts: 506

@tonyraven,

First ask WordPress support about that option, because that's the main option WordPress provides you to manage comments. here is the support forum: https://wordpress.org/support/forums/

 

If this option doesn’t exist, I’m not sure if any other solution will work. Here are the main steps that can be taken from the WordPress and wpDiscuz side for such cases: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago

Thanks. This is a major change to the functionality. I can no longer select to enable the comments on a post or lesson. In the future, when you learn about this big of a change, I suggest emailing your customers. Thanks.

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Posts: 10
Topic starter
(@tonyraven)
Active Member
Joined: 3 years ago

This post gives a solution to disable comments for individual posts or lessons through the all posts or lessons pages for anyone who needs it: https://www.hostinger.com/tutorials/wordpress/how-to-disable-wordpress-comments

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