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Comment Field not showing on Desktop

 
Inline Commenting
Last Post by jnboothby 4 years ago
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Posts: 6
 jnboothby
Topic starter
Sep 11, 2020 1:39 am
(@jnboothby)
Active Member
Joined: 4 years ago

It seems like things work fine on mobile but the desktop is not displaying the comment field, only the login information

Screen Shot 2020 09 10 at 21.39.02

. I've attached a screenshot below. 

4 Replies
Asti
Posts: 7661
 Asti
Support
Sep 11, 2020 7:24 am
(@asti)
Illustrious Member
Joined: 7 years ago

@jnboothby,

Please leave some example URL to allow us to check the issue. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
Posts: 6
 jnboothby
Topic starter
Sep 11, 2020 11:39 am
(@jnboothby)
Active Member
Joined: 4 years ago

@Asti Thanks. Here you go. 

https://www.jnboothby.com/jesus-in-sukkot/

https://www.jnboothby.com/jesus-in-rosh-hashanah/

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2 Replies
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7661
Asti - X.com
Sep 11, 2020 1:56 pm
Reply tojnboothby

@jnboothby,

One of the active plugins or theme tries to load 2 comment sections for mobile and desktops. It adds {display:none} CSS role for the wpDiscuz textarea element. Thus, it is not being displayed (see the screenshot below).

2020 09 11 17 53 18

Please deactivate the plugins one by one and find the plugin/theme that caused the issue. Once you find the problem maker (theme or  plugin) contact them and ask to fix the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
 jnboothby
(@jnboothby)
Joined: 4 years ago

Active Member
Posts: 6
Sep 11, 2020 4:57 pm
Reply toAstiAsti

@asti Okay, thanks. I'll try it out.

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