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[Solved] Google reCaptcha is not working

 
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Last Post by Asti 3 years ago
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Posts: 5
 BTDev
Topic starter
Sep 06, 2021 1:26 pm
(@btdev)
Active Member
Joined: 3 years ago

Hello.

After passing the reCaptcha checkbox task, I press "Leave a comment" button and receive an error message, something like "Error: You have entered incorrect answer in the CAPTCHA field. Please try again." Captcha settings are correct, v2, "I'm not a robot" Checkbox.

URL is removed

An error is the same on the whole website.

What could be the reason?

This topic was modified 3 years ago by BTDev
5 Replies
Asti
Posts: 7664
 Asti
Support
Sep 06, 2021 1:33 pm
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @dimmmm,

We see that the key you've entered is not correct. 

image

Please try to generate some new key, add it to the according field and check again. 

Also, please make sure there are no other ReCAPTCHA/CAPTCHA plugins. 

 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

BTDev reacted
4 Replies
 BTDev
(@btdev)
Joined: 3 years ago

Active Member
Posts: 5
Sep 06, 2021 1:37 pm
Reply toAstiAsti

@asti Please try again, I tried to set up new keys, probably you caught that moment when I was deleting old keys.

So, it's not working with new key as well.

No other ReCAPTCHA/CAPTCHA plugins are there.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664
Asti - X.com
Sep 06, 2021 1:45 pm
Reply toBTDev
Asti

ok @dimmmm I see, 

Please provide us with the list of the active plugins on your website.  

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

BTDev reacted
 BTDev
(@btdev)
Joined: 3 years ago

Active Member
Posts: 5
Sep 06, 2021 2:03 pm
Reply toAstiAsti
Asti

@asti Thank you very much for your hint, it was a SPAM protection - activate CAPTCHA in the comments checkbox in the All In One WP Security plugin. Now it's working fine 🙂 👍 👍

Asti reacted
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664
Asti - X.com
Sep 06, 2021 2:05 pm
Reply toBTDev
Asti
Asti

@dimmmm,

Thank you for letting us know. Glad to hear that the issue is solved.  

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

BTDev reacted
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