Hello,

 

There is a major critical issue going on with your add-ons licensing. One month ago I purchased multiple add-ons directly from your website and I still have active licenses. Everything was working fine for over a month, until the last few hours.  Suddenly for no reason,I suddenly receive multiple warnings within my wordpress dashboard, claiming that ALL of my licenses that I purchased from you are no longer valid. This is clearly an error on your end, and this needs to be fixed asap, since my client's site is no longer functioning properly due to this error. Please respond asap and advise as to what the issue is. Obviously since this particular issue involves specific license keys, I am unable post that here. Therefore I have also sent an email via your contact form, as well as to your sales team, so you should have those emails. You should be able to quickly confirm all of the keys that I purchased by looking at my account. Please advise ASAP so that this can be corrected immediately.