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Issue You are not allowed to vote for this comment - Safari iphone

8 Posts
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Posts: 5
Topic starter
(@paulcristian)
Active Member
Joined: 2 months ago

Hi! I installed wpdiscuz, it's a nice plugin! But... 

 

On safari on mobile on iphone, in some comments (in the majority) when i tried to vote appear You are not allowed to vote for this comment. I can vote on some comments. I delete cache, i do everything, i don t understand why ... 

 

On Chrome on mobile iphone apparently it s ok, i tried Chrome on desktop and Safari on mac and it s ok, only on mobile iphone on safari ... 

 

If anybody have an idea... i attached video

 

7 Replies
Asti
Posts: 7617
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

Please note that wpDiscuz logs IP addresses and does not allow voting from the same IP address. So, please check and ensure you're not trying to vote on your own comment or any comment made from the same IP address.

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Posts: 5
Topic starter
(@paulcristian)
Active Member
Joined: 2 months ago

Hi! Thank you for answer. 

No, it s not my own comments.

All it s different users comments. 

And i have today one new comment at a post, and again, i tried to vote with safari on iphone and appear You are not allowed to vote for this comment

After that, i tried with chrome on iphone and work ... 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@paulcristian 

Could you please check and let us know if you see the same issue here: https://wpdiscuz.com/demo/

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Posts: 5
Topic starter
(@paulcristian)
Active Member
Joined: 2 months ago

Hi! I tried and works good, on my site still problem persist. I don t know what is the problem ... everyday i tried like/dislike at new post new comments and at majority don t work from safari iphone, it works for a few of them.

 

On chrome iphone, on pc's, it s ok. 

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Posts: 5
Topic starter
(@paulcristian)
Active Member
Joined: 2 months ago

I actually just got a new comment "—–SHE EVEN BLOCKS MY ABILITY TO VOTE ON COMMENTS ——"but we do nothing, probably he tried to vote from safari iphone .. 

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Posts: 5
Topic starter
(@paulcristian)
Active Member
Joined: 2 months ago

I tried from different phone, to vote with safari and i have the same peoblem .. You are not allowed to vote for this comment, i tried to dezactivate cache plugin and other plugins who which could have caused problems, but problem persist... 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@paulcristian 

I'll contact the developers with this question and get back to you soon.

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