Wrong user roles

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Last Post by Asti 5 years ago

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Pelicjan

(@pelicjan)

Posts: 1

New Member

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[#2708]

Hi, we have phrases set for roles, but they don't appear in the comments. For example, the subscriber role:

Comment author labels look like this:

But, interestingly, this only applies to comments that were loaded immediately after opening the page.

After clicking on the "see more comments" button, each label on the next loaded comments is correct.

There is one more strange thing. ALL tooltips are correct.

How it's possible?

I would be grateful for an explanation.

An example page where you can see this phenomenon: https://zawodtyper.pl/typy-dnia-10-sierpnia-wtorek/

Posted : 11/08/2021 2:27 pm

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Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@pelicjan,

It seems there is some other plugin that causes the issue. Please deactivate the plugins one by one and check after each deactivation to find a problem maker.

Please keep the cache plugin (if you have) deactivated during this testing process. Also, don't forget to press Ctrl+F5(twice) on frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 11/08/2021 4:26 pm