This error shows up in the PHP log file.
WordPress database error Illegal mix of collations (utf8mb4_unicode_520_ci,IMPLICIT) and (utf8mb4_0900_ai_ci,IMPLICIT) for operation 'like' for query SELECT `c`.`comment_author_email`, `c`.`comment_author`, COUNT(`c`.`comment_ID`) AS `count`, IFNULL(`s`.`count`, 0) AS `scount`, IFNULL(`fi`.`count`, 0) AS `ficount`, IFNULL(`fw`.`count`, 0) AS `fwcount`, MAX(`c`.`comment_date_gmt`) AS `last_date` FROM `wp_comments` AS `c` LEFT JOIN (SELECT `email`, COUNT(`email`) AS `count` FROM `wp_wc_comments_subscription` WHERE `confirm` = 1 GROUP BY `email`) AS `s` ON `s`.`email` LIKE `c`.`comment_author_email` LEFT JOIN (SELECT `follower_email`, COUNT(`follower_email`) AS `count` FROM `wp_wc_follow_users` WHERE `confirm` = 1 GROUP BY `follower_email`) AS `fi` ON `fi`.`follower_email` LIKE `c`.`comment_author_email` LEFT JOIN (SELECT `user_email`, COUNT(`user_email`) AS `count` FROM `wp_wc_follow_users` WHERE `confirm` = 1 GROUP BY `user_email`) AS `fw` ON `fw`.`user_email` LIKE `c`.`comment_author_email` WHERE `c`.`comment_approved` = '1' AND `c`.`comment_type` NOT IN('order_note') GROUP BY `c`.`comment_author_email`, `c`.`comment_author` ORDER BY `count` DESC LIMIT 7 OFFSET 0; made by do_action('wp_ajax_wpd_stat_user'), WP_Hook->do_action, WP_Hook->apply_filters, WpdiscuzHelperAjax->wpd_stat_user, WpdiscuzDBManager->getActiveUsers
Hi @theservant,
Please read this support topic. The same issue is discussed here: https://wpdiscuz.com/community/plugin-update-issues/db-collation-issue-after-updating-to-7-0-0/
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We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.
I will try fixing the tables (hopefully, a subsequent update has considered different collations on different installs on WordPress on MySQL). Then I will update the collation if that does not work.
Thanks.
Please keep us informed.
In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.
Fix tables did not work. Changing the collation mannually did.

