[Solved] Problem with the rating stars

@anthonywp,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you. 

Hello,

The mail has just left, with the subject: AIRAVIS.NET: The login information for an administrator account on our website.

Please check your spam folder.

Best regards,

@anthonywp,

We're not able to login to your website via the details you've provided. We've got the following error message:

L'identifiant ou le mot de passe est incorrect

@asti Hello,

Oops a mistake, the email address is @airavis. fr and not @airavis. net.

You will be able to access the account I think.

Sincerely,

@anthonywp,

Please open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

@asti Hello,

You can now modify the plugin code.

Sincerely, 

Thank you. We'll check and back to you asap.

@anthonywp,

The issue is already solved. The developers just have done the following step:

Please navigate to Dashboard > wpDiscuz > Tools admin page and click on the “Rebuild Ratings” button. Then delete all kind of caches and check again.

Hello,

I thank you and the developers for their work. After checking the star ratings did not come back on all items, here are some:

- https://airavis.net/la-parisienne-k/

- https://airavis.net/lutys-beauty/

- https://airavis.net/vir-logistique/

- https://airavis.net/golden-transport-logistique/

- https://airavis.net/western-union/

- https://airavis.net/just-eat/

De mon côté que dois-je faire ?

Sincerely,

@anthonywp,

The issue is fixed. 

Hello,

Indeed, the problem is solved.

I thank the WPDISCUZ team for your work.

Best regards,