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Issue when ajax loading batch of comments
(@willybob)
Eminent Member
Joined: 5 years ago
Just found an issue when comments are lazy-loaded through ajax :
depending on how many comments par page you setup in Dashboard > Settings > Discussions admin page, lazy-loading will load first batch on comments, then lazy load some more comments then starts loading again the first comments, again and again.
You can bypass this only by setting 0 in Break comments into pages with X on Dashboard > Settings > Discussions admin page, wehich is useless because it loads all comments at once instead of lazy loading them by batch.
(@asti)
Illustrious Member
Joined: 8 years ago
Hi @willybob,
Please let us know if you use any cache plugins and SG Optimizer. Also, please leave some example URL to allow us to check the issue.Â
(@willybob)
Eminent Member
Joined: 5 years ago
Hi, thanks for your answer.
We use Memcached, Opcache and WP Rocket.
Emptying all caches and or desactivating them at all does not solve the issue.
Increrasing how many comments par page you setup in Dashboard > Settings > Discussions admin page to reach a significant amount which is higher than the number of comments posted in a specific post helps to avoid the duplication, but does not solve the issue.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Aug 24, 2020 11:09 am
@willybob,
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.Â
(@willybob)
Eminent Member
Joined: 5 years ago
Sorry for the delay,
details sent by email
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Sep 14, 2020 6:58 am
We'll check and back to you asap.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Sep 15, 2020 7:31 am
@willybob,
The issue comes from the caching system of your website. It has a very hard cache. Please deactivate all cache plugins and check again. If the issue doesn't solve then you have a server-side cache system. You'll need to contact the hosting support.Â
(@willybob)
Eminent Member
Joined: 5 years ago
Thanks for your feedback
We narrowed down the issue to Memcached, will keep working on making it and Wpdiscuz work together.
(@willybob)
Eminent Member
Joined: 5 years ago
The same happens with Redis Cache, it's not a memcached issue.
We investigated with both sides, it all comes back to a Wpdiscuz issue. Everything else works fine.
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Mar 15, 2021 12:15 pm
@willybob,
In the case of the Comments lazy loading and Load More function the WordPress native SQL codes are being executed. Each time the code works, the parameters are different, so no chance to work with that kind of caches.
At least they can provide a way to exclude the files, so it may chance to work with those plugins.
(@pagna)
Joined: 5 years ago
Active Member
Posts: 15
Jul 26, 2021 6:41 am
@asti Hi,Â
What kinds of files need to be excluded from cache system?
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8188
Jul 26, 2021 11:37 am
