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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I get multiple instances with this kind of error, maybe you know what it means and can help me to get rid of it:
| 2023-11-07 16:35:07 | Error | 198.48.226.199 | 403 | GET /wp-json/wpdiscuz/v1/update?postId=211750&lastId=607154&visibleCommentIds=607319%2C607245%2C607228%2C607221%2C607154%2C607153%2C607108%2C607015%2C606974%2C606911 HTTP/2 |  |
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81 |
Apache SSL/TLS access |
I turned off anything I could find in this tab
But still get these 403 or sometimes also 404 errors
I did not even have any cache activated on my site. Do you mean that wpDiscuz has a separate cache that I don't know of that should be deleted?
Anyway, after a while the error messages stopped and do not appear at the moment.
wpDiscuz has a built-in cache. You can find it in the Dashboard > wpDiscuz > Settings > General Settings tab. Small video instruction: https://monosnap.com/file/N7B7H6pcXLv0VRX1x2MAqvmrUbSwWr
Kindly let us know if you face the issue again.Â
Ah, that might explain it why it was working after 10 days.
What is the solution now when I want to use the comment bubble?
Please follow the steps below:
1. deactivate the wpDiscuz plugin, then activate it again.
2. Enable the bubble option
3. Delete all kinds of caches and check again
If you still see the issue you'll need to check if somehow the REST API is not blocked. It might be blocked either by other plugins or the hosting side. Â
