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[Solved] Fatal Error Running Setup Wizard

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Last Post by Asti 2 years ago

4 Posts

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Bwolf

(@bwolf)

Posts: 1

New Member

Topic starter

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[#8414]

When I click "Next" on the first screen of the setup wizard it results in a WordPress Fatal Error screen. I uninstalled the plugin, reinstalled the plugin, and completed any updates...all with no solution. My current workaround is to go directly into the database and change the "wpdiscuz_wizard_completed" value from 0 to 1 within the options folder. At least it seems to be solving the issue and allowing me to move forward. (I am using a multisite setup and this issue just started happening when I need to create a new subsite.)

Is anyone else experiencing this issue?

Thank you, Bryan

Posted : 22/05/2024 5:08 pm

Topic Tags

fatal error setup wizard

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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We'll check and get back to you soon.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/05/2024 12:44 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@bwolf,

Find the error log file, compress/zip it, and attach it here so we can review the PHP errors. If there is no error log file, enable WordPress debugging mode to generate errors by repeating the same actions. Here is the documentation on how to enable WordPress debugging mode: https://wordpress.org/documentation/article/debugging-in-wordpress/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/05/2024 4:20 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 14/06/2024 12:18 pm