Plugin is really great, however we're getting an issue where all administrators are receiving emails for every comment which we are subscribed to. Any ideas? We have unticked the notify of new comments in the Wordpress settings, but still get the same email twice.
We don't follow you well. Please try to explain in other words. Please attach the screenshot of the email as well.
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Could you please attach the screenshot of the email content?
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
We've just fixed the issue. Please update the addon to the latest version.
Also please note: all questions related to paid addons should be asked in the gVectors.com forum. Here we only support questions related to the free wpDiscuz plugin.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti Thanks, I've tested the update, the initial comment notification now doesn't duplicate, but further replies seem to send a notification in addition to the comment on that post as well?
Could you please attach the screenshot of the email notification?
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
It seems you've already subscribed to the current post. So you get a notification if someone posts a comment (the first email).
The second notification is being sent to the admins to notify that the new private comment is published.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti hi, it seems one is generated from core wordpress as our email customisations made in phrases > email settings aren't used in the first notification. It also sends the first comment to all administrators. Is there a way to avoid this, ideally we'd like just the post author to be notified?
It seems that this is the area in Private Comments to customise the initial email. But is it possible to also use tags in in the subject line [post-title] for example, in line with how replies work. And also limit the initial notification to only the author of the post rather than all administrators?
@asti hi, it seems one is generated from core wordpress as our email customisations made in phrases > email settings aren't used in the first notification. It also sends the first comment to all administrators. Is there a way to avoid this, ideally we'd like just the post author to be notified?
But is it possible to also use tags in in the subject line [post-title] for example, in line with how replies work. And also limit the initial notification to only the author of the post rather than all administrators?
We're really sorry, but the addon doesn't have such a feature.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
