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Bug [Solved] Bug when displaying rating stars

14 Posts
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Posts: 8
Topic starter
(@irinel)
Active Member
Joined: 2 years ago

I notice that there is a bug when displaying the stars awarded in the comment. On the comment it is activated and data appear, but in the shortcode it does not bring them.

How could we bring them to the page? The wp rocket caches have been cleared

star3
star1
Star 0

  

13 Replies
Asti
Posts: 6736
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

@irinel,

Please share the shortcode you're using. 

Posts: 8
Topic starter
(@irinel)
Active Member
Joined: 2 years ago

Sure, this is the code used.
If needed, we have a staging environment where we can create an account so you can check.

Shortcode:  [wpdrating]

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

@irinel,

Yes, please let us see the issue on your staging website.  You can send the login details to info[at]gvectors.com email address. 

Posts: 8
Topic starter
(@irinel)
Active Member
Joined: 2 years ago

The account was created and the email sent. We are waiting for news

9 Replies
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

Thank you @irinel,

We see the issue. I've already asked the developers to check it. I'll let you know once I get a response from them.  

(@irinel)
Joined: 2 years ago

Active Member
Posts: 8

@asti Do we have an update? On live I hid the stars for now, they remained on staging for testing

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

@irinel,

I haven't received any updates from the developers yet. I'll contact them and let you know. In general, it takes 2-3 days for developers to check such kind of issues.  

(@irinel)
Joined: 2 years ago

Active Member
Posts: 8

@asti 

Got it, it's perfect. Thank you, I was waiting

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

@irinel,

No issues were found here.

Simply the value of the wpDiscuz rating custom field is stored not as a post rating, but as a product rating. So those are being used for the google search. You can't use the shortcode for the WooCommerce product pages.

WooCommerce should have its own way to display the rating.

(@irinel)
Joined: 2 years ago

Active Member
Posts: 8

@asti But it is wrong, why wouldn't it work for the product to display the rating? This makes us look for other plugins, the product is the most important...

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

@irinel,

WooCommerce has an option that allows you to enable the rating:

image

 

(@irinel)
Joined: 2 years ago

Active Member
Posts: 8

@asti

There are these settings made, but how do I display where I want the stars given in wpdiscuz using woocommerce?

 

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6736

It displays the values of the wpDiscuz rating field. 

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