Bug [Solved] Bug when displaying rating stars

Please share the shortcode you're using.

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Irinel

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Jan 16, 2023 2:04 pm

(@irinel)

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Joined: 4 years ago

Sure, this is the code used.
If needed, we have a staging environment where we can create an account so you can check.

Shortcode: [wpdrating]

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Asti

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(@asti)

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Jan 16, 2023 2:44 pm

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Yes, please let us see the issue on your staging website. You can send the login details to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 8

Irinel

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Jan 16, 2023 3:06 pm

(@irinel)

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The account was created and the email sent. We are waiting for news

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Asti

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(@asti)

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Jan 16, 2023 4:01 pm

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Thank you @irinel,

We see the issue. I've already asked the developers to check it. I'll let you know once I get a response from them.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Irinel

(@irinel)

Joined: 4 years ago

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Posts: 8

Jan 17, 2023 2:48 pm

Asti

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@asti Do we have an update? On live I hid the stars for now, they remained on staging for testing

Asti

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(@asti)

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Jan 17, 2023 2:52 pm

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I haven't received any updates from the developers yet. I'll contact them and let you know. In general, it takes 2-3 days for developers to check such kind of issues.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Irinel

(@irinel)

Joined: 4 years ago

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Posts: 8

Jan 17, 2023 2:57 pm

Asti

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@asti

Got it, it's perfect. Thank you, I was waiting

Asti

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(@asti)

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Posts: 8300

Jan 19, 2023 12:31 pm

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No issues were found here.

Simply the value of the wpDiscuz rating custom field is stored not as a post rating, but as a product rating. So those are being used for the google search. You can't use the shortcode for the WooCommerce product pages.

WooCommerce should have its own way to display the rating.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Irinel

(@irinel)

Joined: 4 years ago

Active Member

Posts: 8

Jan 19, 2023 12:35 pm